Steve at SSairguns will not return calls
I will probably be banned for this, but my patience has run out. Over a month and a half ago I placed an order and payed for this order with paypal.
Steve has not delivered the items that I paid for and now he will not answer his phone or emails. He will NOT return the messages that I have left him on numerous occasions.
I can understand if there is a problem with the suppliers, but to make no effort to let a customer know what is going on with their order is unacceptable.
I have ordered rifles from him before and lots of other stuff and I have defended him to other posters.
Paul G63
cell 903-948-7905
All Replies
Steve is a very dependable guy and like the rest of us sometimes gets totally overwhelmed.
It sometimes takes a while for him to get back to the customer but a couple months is a little extreme.
I will give him a call and see whats up.
Paul,
The option now is what action do you take? Like I said, that is why I bought factory direct. I don’t have to put up with bullshit like this. When you buy from the manufacturer or a place like Pyramid you almost always have recourse.
And yes….. I’ve ben thru the headache of purchasing from the famous unknowns. Know it all to well.
DH
Stating the facts is far different then Bashing. We want you to get your purchase as ordered.
I wonder if Steve at SS Airguns knows you are an Attorney? Bet he would send it out if he knew that….LOL.
Go through paypal or your credit card to get a refund. That will get his attention.
When I ordered my first Condor I mentioned that I bought direct from AF. An example of why I did that was just posted. I wanted to eliminate the middle man. This is in no way to speak ill of Steve. I know the man not. I made a decision based on what I believed would provide me with peace of mind.
DH
He works construction, maybe an accident 😕 . I know many have ordered from him, myself included without delay or any problems. I hope everything works out well.
I’m not party to this transaction nor have I ever traded with Steve, but I have to say as a Moderator that there is no reason to ban you Paul, your post seems perfectly fine to me… other than your suggestion you would be banned for it…
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I dealt with Steve a while back and found him to be very friendly and polite but also excruciatingly slow and painful to work with. I’d leave a message and have to call again three or four times over the week to get a reply. All that I can say is to hang on in there and keep trying, and whilst I can’t speak on his behalf he doesn’t strike me as the kind of guy to try and con someone, but rather the kind of guy who really needs to be better organised in his business dealings.